Utilities Payment Options

The Utility Department accepts cash, check, money order, Visa or MasterCard.

In Person

Cash, check, money order and credit card payments may be made at the Water Department window in the Municipal Building between the hours of 8:00am-5:00pm Monday through Friday. When paying in person, credit card holders must be present to sign credit card receipts.

Pay Online

You may now pay your water bill online with your Visa or MasterCard! To set up your account online you will need your account number and the amount of your last payment. After authorization of your payment, you will be given a confirmation number that you should keep for your records. Municipal Online Payments with Visa or MasterCard charges a nominal fee for this service.

Online payments through a checking account has been currently suspended. Please make payments using one of the methods previously stated.

Drop Box

Located in the front parking lot along the side of the building. Payments will be posted the next business day. NO CASH PLEASE.


Check or money order payments may be sent by mail to: Water Payments, City of Universal City, 2150 Universal City Blvd., Universal City, TX 78148. Mailed payments are posted on the date it is received, not postmarked date.

Bank Draft

Monthly automatic bank draft from your designated checking or savings account. Click here to print the Electronic Debit Form or a form can be picked up at the Utilities Department.