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Utility Service Application

Steps

  1. 1. Step One
  2. 2. Step Two
  3. 3. City of Universal City Emergency Alert System
  • Step One

    1. Please complete the form below to open a utility account. Upon completion, a deposit/advance of $135 will be accessed on the first water bill.
    2. Please Choose Which Applies *
    3. Agreement (Check Each Line)*

      I hereby agree to the following conditions:

    4. REQUEST FOR ACCOUNT RECORDS CONFIDENTIALITY

      The Texas Utility Code, Section 182.052, provides that a government-operated utility which provides water, wastewater, drainage, sewer, gas and electricity for compensation may not disclose personal information in a customer's account or record. IF the customer requests, IN WRITING, the utility may disclose their personal information. Personal information, as defined by House Bill 872 (effective date 09-1-2021) means an individual's address, telephone number or Social Security Number/Driver's License number, utility usage or amounts billed. If this is your intention that the above information in your account records is be made public, please mark below, and complete the bottom portion of this form.

    5. Additional Authorization
      Please list any business partner, and/or other persons whom you give authorization to view or have access to your account.
    6. Enforcement:

      IF THE CUSTOMER FAILS TO COMPLY WITH THE TERMS OF THIS SERVICE AGREEMENT, THE CITY'S WATER SYSTEM SHALL TERMINATE THE WATER SERVICE AND ALSO RETAIN THE RIGHT TO CLOSE OUT THE UTILITY ACCOUNT IF PAYMENT IS DELIQUENT (THIS WILL RESULT IN A NEW DEPOSIT BEING DUE). THE CUSTOMER SHALL PAY ANY EXPENSES ASSOCIATED WITH THE ENFORCEMENT OF THIS AGREEMENT. (If this account goes into disconnect status, whether the water is already off or not, I/we understand that here will be a new reconnection/administrative fee charged to the account).

    7. Submit Copy of Driver's License
    8. Submit a copy of your Lease Agreement or Closing Disclosure.
    9. Electronic Signature Agreement*
      By checking the "I agree" box below, you agree and acknowledge that 1) your application will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.