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1. Do I need an Alarm Permit?

Yes, If you have a Alarm system installed in your home or business. Alarm Fees: Residential - $7.50yr and Commercial - $25.00yr. More...

2. How do I pay my Alarm Permit?

Alarm Permits are paid at the Police Department, between 8:00a.m & 5:00p.m. at the records window. After hours, payments maybe dropped in the utilities drop box (permit # must be on payment). We accept cash, check, money order or cashiers check. More...

3. When are Alarm Permits due?

Alarm Permits are due by December 31st of each year. A $25.00 late fee will be added after this date. Permits are good for one calendar year only. More...

4. Do I need a Solicitors Permit?

All solicitors who go door-to-door, either to make contact, or just to deliver flyers, must have a permit. You can obtain a permit at the records window of the Police Department between 8:00a.m. - 5:00p.m. More...

5. What are the cost of reports?

Accident reports - $6.00
Incident reports - $.10 per page
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6. How do I obtain an Open records request?

Fill in the "Open records request" form and submit online or bring to the Records Division at the Police Department. Fees do apply for the report. Photo ID is required to pick up reports. More...

7. How to obtain fingerprints?

We can assist residence or business owners of Universal City needing or requiring fingerprints. More...

8. How do I pay a Warrant?

Warrant payments are accepted anytime at the Police Department. We accept cash, money order and cashiers check, or visa and mastercard. You can also pay by clicking the "Online Bill Pay" on the home page. More...

9. How do I file a complaint?

If you need to file a complaint on employees of the Police Department, complaint forms can be picked up at the Police Department. The form must be notarized and return. More...

10. Who do I contact to set up a Neighborhood Watch?

Residents and neighborhoods that are interested in learning more about Neighborhood Watch can contact the UCCPAAA at (210) 658-5353 ext 526 or visit www.uccpaaa.org to learn more about this worthwhile program.
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11. What is the City Ordinance for Sexual Offenders?

Please read Ordinance 602 - Sexual Offenders More...

12. Where do the registered Sex Offenders live in Universal City?

Please visit the Department of Public Safety website to get current information on registered sex offenders living in Universal City. More...

13. How can I request extra patrol, when I go out of town?

You can fill out an Out of town slip and return to the dispatchers at the Police Department. More...

14. What is the City Ordinance on curfew for minors?

It shall be unlawful for any minor to purposefully remain, walk, run, stand, drive or ride about in or upon any public place in the City of Universal City between the hours of 12:00AM (midnight) and 6:00AM. Please review City Ordinance 568 for more information. More...

15. What is the Citizens Police Academy?

The Universal City Citizens Police Academy is an eleven-week course designed to give citizens and local business owners an inside look at the Universal City Police Department. More..

16. What is National Night Out?

It's America's Night Out Against Crime, designed to:
Heighten crime and drug prevention awareness;
Generate support for, and participation in, local anticrime programs;
Strengthen neighborhood spirit and police-community partnerships; and
Send a message to criminals letting them know that neighborhoods are organized and fighting back.

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